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CAC, LTV & Payback Calculator

LTV/CAC ratio + healthy vs critical diagnosis in seconds.

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CAC inputs (acquisition)

LTV inputs (customer value)

Fill in the CAC and LTV inputs to see the diagnosis.

⚖️ Informational only. Simplified calculation based on standard formulas (Sandler, Mark Roberge). Real LTV depends on cohort, churn, and ticket variation — for robust SaaS analysis, consider cohort analysis. Quorify is not a substitute for growth consulting.

§ How to use

How to calculate SaaS CAC, LTV and payback

Calculate Customer Acquisition Cost, Lifetime Value, payback and the LTV/CAC ratio — essential SaaS metrics.

  1. Enter acquisition spend

    Sum marketing, sales and tools. Divide by customers acquired in the period = gross CAC.

  2. Enter ARPU and margin

    Monthly ARPU and gross margin % (price - direct cost). Used for LTV: ARPU × margin ÷ churn.

  3. Enter monthly churn %

    Cancellations / customers at the start of the month. For healthy B2B SaaS, churn is <5% monthly.

  4. Analyze the indicators

    LTV/CAC >3 is the healthy target. Payback <12 months is ideal. If LTV/CAC <1, you burn cash on every customer.

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